Shopping Cart Abandonment: The Secret to Re-engaging Your Customers

Shoppers adding items to their online baskets then leaving the website without completing the checkout process has become a worldwide phenomenon. Fortunately for eCommerce website owners, virtually abandoned baskets don’t leave anywhere near the amount of clutter as physically abandoned baskets. However what they do leave is a sense of frustration amongst sellers. Why is it that more than 2/3rds of the people who visit an eCommerce website drop out at the last minute? In this blog posts we’ll be exploring the possible causes of shopping cart abandonment (SCA) and some simple practices that will minimise dropouts and maximise revenue....

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Questions Every Client Should Ask Before Hiring a Web Design Agency

The quality of your company's website can be make or break in terms of business development – it may hinder or facilitate growth. Therefore making the wrong choice when choosing a new web design agency can be fatal.Over the last couple of months we’ve had an increasing number of clients coming to us unhappy with websites designed by other agencies. Often these clients have paid a big sum of money up front assuming all their dreams will be fulfilled but aren't consulted properly during the development process so end up stuck with a disappointing website. In most of these situations,...

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Customer Feedback – Kaya Responsible Travel

In December, we were really lucky to be awarded the contract to provide Kaya Responsible Travel, working  alongside their design agency, TripSix by providing wordpress development services.    Though the team have been working with other agencies for some nine years now, it's the first new agency we've partnered with for some time, so we were really excited about the work. Who are Kaya travel?Kaya Responsible Travel is a Manchester-based volunteer travel organisation that works with community development and environmental initiatives in 27 countries around Asia, Africa and Latin America.  They have a focus on ethical volunteer and internship placement have made them...

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